Privacy policy
How CrawlGenie handles the data of people who use the website, the dashboard, the API and the connectors. Short version: your pages, documents and results belong to your workspace, we do not sell data, and we keep only what the product needs.
Who we are
CrawlGenie is a web platform for AI agents (browser sessions, search, document reading, agents, monitors and memory). This policy covers the CrawlGenie website, dashboard, API, SDKs and the ChatGPT and Claude connectors. Contact: privacy@crawlgenie.com.
What we collect
Account data: e-mail address, workspace name, a hashed password or the identifier returned by Google sign-in (never your Google password). Usage data: the sessions, reads, searches, agent runs, watches and memory documents your workspace creates, plus token receipts (counts of tokens read and avoided) used for the savings reports and plan limits. Technical data: IP address and user agent in short-lived server logs for security and rate limiting.
Content you give the product to work on (URLs, pages, documents, recordings, extracted rows, memory collections) is stored for your workspace only, for as long as your plan's retention says or until you delete it.
Google sign-in
If you sign in with Google we receive your Google account identifier, e-mail address and name, and whether the e-mail is verified. We use them only to create or match your account. We do not request access to Gmail, Drive, Calendar or any other Google data, and we do not share Google user data with third parties except as needed to run the service (hosting). Our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.
Secrets and credentials
Values stored in the vault (passwords, one-time-code seeds, model API keys) are encrypted at rest, are never shown to a model, are substituted only at execution time, and appear in recordings only as placeholders.
How we use data
To run the product, to show you receipts and usage, to enforce plan limits, to secure the service, and to answer support requests. We do not sell personal data and we do not use your content to train models.
Sharing
Infrastructure providers that host the service (cloud compute and storage), Stripe for payments (we never see card numbers), and e-mail delivery for transactional messages. Each receives only what it needs. We disclose data when the law requires it.
Retention and deletion
Recordings follow your plan's retention period and are then deleted automatically. Memory documents, watches, routines and profiles stay until you delete them. Deleting your workspace removes its data from the live database; backups expire on their own schedule. Ask privacy@crawlgenie.com to export or erase your data.
Security
Encrypted secrets, scoped API keys, tenant isolation on every route, approvals before risky actions, signed agent identity. See the Security page in the docs for the full list and known limits.
Your rights
Depending on where you live you may have rights to access, correct, export, restrict or erase your personal data, and to complain to a supervisory authority. Write to privacy@crawlgenie.com and we will respond within 30 days.
Changes
We will post changes here with a new effective date and, for material changes, notify workspace owners by e-mail.
What would this save you?
Move the sliders. The saving is computed from the measured ratios above and the model price you pick.
Assumes 10% of the page is kept per read (measured range 5–15%). Receipts in the product show the real number for your traffic.
Spend tokens on answers, not on pages.
Create a workspace in a minute. Connect ChatGPT, Claude, Cursor or your own agents. Every answer comes with a token receipt.